Safety and privacy
What we do with data, in plain English.
This page is the short version. The full privacy policy, the terms and the cookie policy are linked at the bottom, and they are the documents that count.
Children
- Under-13s: set up by a parent only.
- Every under-18 profile is created and managed by a parent or guardian; a young person cannot open an account alone.
- No ads, no social feed, no purchase screens, no personal analytics.
- Journal notes are read by no software, on the phone or in the cloud.
- Activity data stays on the family's phone today. Anonymous product totals are the only thing that leaves it.
Adults
- Your account: email, sign-in, which profiles you manage.
- Your journal stays on your phone today. Backup and sync are coming, and will be your choice.
- Usage analytics on adult accounts, which you can switch off in Settings under Usage data.
- Emails about your account, sent through a transactional provider.
Who looks after it
Every decision on children's data is taken on the written advice of an independent, retained Data Protection Officer, and recorded. The company is registered with the ICO. Questions and requests about your data: the policy gives you the address, and you can also use the complaints route below.
Your rights
- Delete your account from the app, or from this website.
- Ask what we hold, correct it, or complain to us first; we aim to respond within one month.
- You can also complain to the regulator.